Frequently Asked Questions
How do I access the courses on your platform?
Answer: Once you sign up and become a member, you can access all our courses from any device with a stable internet connection.
How much does it cost to become a member?
Answer: We have different pricing options depending on your needs. Our individual license costs R300 per month, and our business license costs R750 per month for up to 50 employees.
Are there any hidden costs or fees?
Answer: No, there are no hidden costs or fees. The price you see on our website is the price you pay.
Can I cancel my membership at any time?
Answer: Yes, you can cancel your membership at any time. There are no long-term commitments or contracts.
How long does it take to complete a course?
Answer: The length of each course varies, but most of our courses take between 3 and 10 hours to complete.
Are the courses narrated or do I have to read them?
Answer: All our courses are narrated, so you can listen and learn at your own pace.
Can I access the courses from anywhere in the world?
Answer: Yes, you can access our courses from anywhere in the world, as long as you have a stable internet connection.
Will I receive a certificate after completing a course?
Answer: Yes, every learner receives a business certificate of completion after achieving the required mark for each course.
Can I take the courses on my mobile phone or tablet?
Answer: Yes, our courses are accessible from any device, including mobile phones and tablets.
How do I get in touch with customer support if I have a problem?
Answer: You can contact our customer support team by email or phone, and we will be happy to assist you with any issues or concerns you may have.
How Do I get my Certificate?
You can download and print your certificate by clicking on the “Certificate” tab on your Skills Global E-Learning Account.
I am currently not working, is this a good program for me?
Yes definitely. This program is also suitable for an independent professional. This can equip you with hands-on experience in measuring, reporting and steering impacts which is useful for your future career in any type of organization.
What is the language of the delivery of the program?
Our training programs are delivered in English. Exceptions can be made for in-company trainings.
How do I contact Skills Global when I have a query?
We are using an online ticketing system as well as call center agents to log your queries.
For technical queries, e-mail us at firstname.lastname@example.org
For billing queries, e-mail us at email@example.com
For general queries, e-mail us at firstname.lastname@example.org or contact 010 590 3041